The only AI Agent for enterprise operations
WIQ helps the world's best companies create Agents for complex cross-department work. It learns your operations by observing real work, reading your systems of record, and gathering expert feedback.
How WIQ works
Deploy production-ready Agents in weeks, not months.
Discover & Capture
Build a deep understanding of your operations.
Assembled from recordings, documentation, systems of record, and subject-matter experts.
Convert
Proprietary AI pipeline turns context into Agents.
Extract repeatable workflows from raw data streams and build Agentic copies.
Deploy
Deploy Agents to your AI platform with 1 click.
Integrations with all major AI platforms take fleets of Agents live immediately.
+ any Agent platform with MCP
Custom AI Agents for all of your Ops teams
A single platform to generate AI Agents that automate every use-case at your enterprise.
Run the buying cycle without chasing suppliers.
Your buyers keep the supplier relationships while requisitions, supplier onboarding and price exceptions are worked through for them.
See a Procurement demo
- 01 Read the requisition and check the specs
- 02 Search the supplier network
- 03 Send the request for quote and compare the bids
- 04 Route it for approval and raise the order
- 01 Collect the supplier details and documents
- 02 Check them against your approval policy
- 03 Set up the record and the payment terms
- 04 Tell the buyer they can order
- 01 Spot the line that does not match the contract
- 02 Check it against the agreed price
- 03 Query it with the supplier
- 04 Correct the order or escalate it
Close cases faster without losing the audit trail.
Your investigators keep the judgment calls while case review, sanctions triage and chargebacks are worked end to end.
See a Fraud & Fincrime demo
- 01 Build the evidence across systems
- 02 Decide the action against policy
- 03 Freeze or close the account
- 04 Log the full audit trail
- 01 Pull the alert and the customer history
- 02 Clear the false alarms against policy
- 03 Package the real ones for review
- 04 Write up the report for the regulator
- 01 Build the case file from the transaction history
- 02 Check the claim against the card network rules
- 03 File it before the deadline
- 04 Log the outcome
Clear the ticket backlog in record time.
Your team keeps the customer conversations while returns, escalations and quality checks are cleared without a queue forming.
See a Customer Support Ops demo
- 01 Read the request and the order history
- 02 Check it against the returns policy
- 03 Issue or refuse the authorisation
- 04 Tell the customer and the warehouse
- 01 Pick up the ticket the first line could not close
- 02 Pull the customer and order history
- 03 Decide the resolution against policy
- 04 Answer and record what fixed it
- 01 Sample the tickets closed this week
- 02 Score each against the quality rubric
- 03 Flag the ones that need coaching
- 04 Report the pattern to the team lead
Answer every complaint before the deadline runs out.
Your handlers keep the calls and the final sign-off while the evidence, the draft and the root cause are done for them.
See a Complaints demo- 01 Log the complaint and start the clock
- 02 Gather the evidence across systems
- 03 Assess it against the rules
- 04 Route what needs a human
- 01 Draft the response from the case record
- 02 Cite the evidence and the rule
- 03 Send it for sign-off
- 04 Send it before the deadline
- 01 Group complaints by what caused them
- 02 Trace each back to the process
- 03 Work out what it costs
- 04 Report it to the owner
Onboard and re-check customers in days, not weeks.
Your analysts keep the borderline calls while document review, refreshes and business checks run to your written policy.
See a KYC & Onboarding demo
- 01 Read every document in the file
- 02 Check each against the policy
- 03 Chase what is missing
- 04 Pass or escalate with the reason
- 01 Pull the file due for review
- 02 Check who owns it now and re-run the checks
- 03 Score the risk again
- 04 Record the decision
- 01 Check the company and its directors
- 02 Confirm where the money comes from
- 03 Check the company register and anything the screening flagged
- 04 Open the account or send it for review
Fix failed payments before the deadline passes.
Your specialists keep the escalations while investigations, recalls and rule breaks are traced before the deadline.
See a Payments Ops demo- 01 Follow the payment through each system it touched
- 02 Identify where it stopped
- 03 Ask the other bank what happened
- 04 Report back to the customer
- 01 Check the request against the rules
- 02 Confirm the funds are still there
- 03 Send the money back or refuse, and say why
- 04 Log it before the deadline
- 01 Pick up the payment that failed
- 02 Work out which rule it broke
- 03 Fix it and send it again
- 04 Escalate what cannot be fixed
Governance and controls for every Agent you deploy.
Decide what WIQ can see, what each Agent is allowed to do, and where it runs. Every run is checked against the approved blueprint and logged.
Capture controls
Allowlist and blocklist by app, domain, and time window. Nothing outside the policy is ever recorded.
Permissions and approvals
Scope the tools each Agent can reach and the actions it can take. Set the approval gates and escalation paths before it runs.
Conformance monitoring
Every run is checked against the approved blueprint. Deviations are flagged and exceptions route to the right person.
Deployment isolation
Run locally where the work happens or inside your own cloud. The work never has to leave your environment.
Frequently asked questions
Is my data secure and private? +
Yes. WIQ is SOC 2 Type II certified and GDPR compliant. We work with clients that have strict privacy requirements in the US and internationally. All data is encrypted in transit and at rest, and we support configurable data residency and retention policies.
What data does WIQ capture? +
WIQ captures browser and desktop interactions like clicks, navigation, and page content to reconstruct how processes are executed. You have full control over what gets captured through allowlists, blocklists, and capture windows scoped to specific apps, domains, or times.
Will my data be used for performance management? +
No. WIQ exists to reconstruct processes and help you automate them. We do not build features for individual performance scoring or surveillance. Individual data can be anonymized and aggregated by request.
What agentic platforms does WIQ support? +
WIQ generates blueprints optimized for the major agentic platforms, including Claude, Workato, and Microsoft Copilot, so you can deploy on the platform your enterprise already uses.
What is a blueprint? +
A blueprint is everything an AI Agent needs to do the job: skills, tools, and integrations, all built from real human examples of how the process is actually performed.
What tools and systems does WIQ work with? +
WIQ captures data from any browser-based application and most desktop apps on macOS and Windows. If a required tool doesn't exist, WIQ's builder helps you create it.
How does WIQ discover processes? +
Recording is one of four inputs. A lightweight browser extension and desktop app passively capture human interactions; WIQ also reads your documentation and internal knowledge, connects to your systems of record, and proactively asks subject-matter experts about the parts nothing else explains. It clusters all of it into a structured process report with visual graphs, step breakdowns, and handle time measurements.
Do users have to change how they work? +
No. WIQ maps work passively while people work normally. There is no new workflow to adopt, and a single week of data is enough to map variations and identify bottlenecks.
Can I map a single process instead of my whole operation? +
Yes. Use Quick Capture to record a single process end-to-end, and WIQ generates a full blueprint from that one run. Ideal for ad hoc automations.
Do I need to write automation specs manually? +
No. WIQ generates blueprints automatically from observed human work. You do not need to write skills, document steps, or spec out Agent behavior by hand.
What happens when a process changes? +
WIQ continuously monitors how work is done, so when a process changes, the corresponding blueprint updates itself to reflect the new steps, tools, or workflows.
How does WIQ calculate time savings? +
WIQ measures actual human handle time per process by tracking active work time, not ticket open-to-close. It then estimates the share of cases that are automatable and the handle time that would be saved.
How do I deploy Agents? +
Connect your agentic platform to WIQ via MCP. The platform retrieves the relevant blueprint and runs Agent sessions against your task queue. WIQ provides the process context and monitoring.
Can I run multiple Agents at the same time? +
Yes. Launch concurrent Agent sessions that work through the backlog in parallel. Each Agent follows the right blueprint and operates autonomously until it hits a checkpoint or escalation.
How does WIQ monitor Agent performance? +
WIQ tracks handle time, SLA compliance, and conformance to the blueprint for Agents and humans alike, so you can compare performance side by side across any process.
How long does setup take? +
Installing the browser extension and desktop client takes a few minutes per user. Org-level configuration (teams, roles, privacy policies) is typically done in under an hour.
Do I need engineering resources to get started? +
No engineering is required for process mapping. The extension installs like any Chrome extension and the desktop client is a lightweight download. Connecting an agentic platform may involve your IT administrator depending on available MCPs.
