Turn your AI investment into measurable impact.

For AI and transformation leaders who need to move past pilots. WIQ maps how work actually happens, generates automation blueprints from real data, and tracks ROI once agents are live.

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Impact

−62% Resolution time

+10 points CSAT

Activity Feed Live

Open purchase request PR-48217 Steve · ServiceNow 1m 48s
Vet supplier Tri-State Industrial Maya · SAP S/4HANA 1m 11s
Approve requisition RQ-6218 Daniel · SAP Ariba 39s
Create PO-91042 from RQ-6218 Priya · SAP Ariba 21s
Post goods receipt GR-5530 Luis · SAP S/4HANA 54s
Match invoice INV-2291 to PO Maya · Microsoft Excel 1m 26s
Onboard supplier Delta Valve Co. Priya · SAP Ariba 1m 22s
Answer supplier inquiry on PO-90988 Steve · Microsoft Outlook 24s
Review contract C-2207 for renewal Daniel · SharePoint 33s
Open purchase request PR-48231 Luis · ServiceNow 1m 10s
Check cost center MNT-214 Maya · SAP S/4HANA 53s
Pull Q3 spend by category Priya · Microsoft Excel 49s
Approve requisition RQ-6224 Daniel · SAP Ariba 1m 5s
Match invoice INV-2304 to PO Steve · Microsoft Excel 18s
Update savings report for Q3 Luis · SharePoint 33s

Opportunities

Procurement

Procure to Pay(6)

926.5h /wk0%0%

Purchase Request Intake

4h /wk

Supplier Vetting

2.5h /wk

Requisition Approval

8h /wk

PO Creation

3.5h /wk

Goods Receipt

1.5h /wk

Invoice Matching

7h /wk

Supplier Management(4)

611h /wk0%0%

Supplier Onboarding

3h /wk

Contract Renewal

2h /wk

Performance Review

45m /wk

Supplier Inquiries

5h /wk

Spend Reporting(3)

33h /wk0%0%

Spend Data Pull

2h /wk

Category Analysis

No data

Savings Report

1h /wk

3. Requisition Approval Opportunity Blueprints 0 Map

Select contributors from the side panel to build a team blueprint from.

Contributors (5)

Ana Ruiz 1.5h /wk
Tom Becker 1h /wk
Mara Holt 30m /wk
Jonas Weber 30m /wk
Priya Nair 30m /wk

Ana's workflow

Ana picks up purchase requests from the shared procurement inbox and the ServiceNow queue, checks each one against the approved catalogue and its budget code, and logs it as a requisition. Missing quotes or cost centres are chased with the requester in Teams.

Procedure 5

1 Open the request from the procurement inbox or the ServiceNow queue.
2 Check the item and supplier against the approved catalogue.
3 Confirm the cost centre and budget code in the budget sheet.
4 Chase a missing quote or detail with the requester in Teams.
5 Log the request as a requisition in ServiceNow.

This opportunity is based on the following tasks. 5

Open PR-48213 from the procurement inbox 6m
Check safety gloves against the approved catalogue 4m
Look up cost centre CC-2140 in the budget sheet 3m
Ask Tom Becker for the laptop dock quote in Teams 5m
Log PR-48215 as a requisition in ServiceNow 7m

Create Blueprint

Creating blueprint 0%

Requisition approval v1 Draft

Requisition Approval

Potential Savings per Case6 min

Est. Cases per Week420

Steps

Unverified0

Manual1

Ready4

Pick up the requisition

Ready

SAP Ariba

ServiceNow

Open the next requisition awaiting approval in SAP Ariba and link it to its ServiceNow request.

1.1Open the team's Pending Approval queue in SAP Ariba and take the oldest requisition first (ex: RQ-6218 for $4,800).
1.2Read its lines: supplier, item, quantity, unit of measure, unit price, and the cost center on each line.
1.3Follow the requisition's source reference to the ServiceNow request (ex: PR-48217) and confirm the two match.
1.4Note the requisition's current approval step and how long it has been waiting there.

Check the approval route

Ready

SAP S/4HANA

Confirm the approvers Ariba routed to against the cost-center mapping and the amount thresholds.

2.1Look up the cost center's budget owner in SAP S/4HANA (ex: Rosa Alvarez for MNT-210).
2.2Compare the requisition total with the approval thresholds: department approval to $5,000, finance review above it.
2.3Check that Ariba's Approval Flow names the mapped approvers, and that the requester is not among them.
2.4Flag a route that is missing an approver or names the wrong one, and hold the requisition until procurement corrects it.

Assemble the review package

Ready

SAP Ariba

SAP S/4HANA

Attach what the approver needs to decide: the accepted quote, the contract line, and the budget check.

3.1Attach the accepted quote revision and the matching contract line from SAP Ariba (ex: Q-771R against contract C-2201).
3.2Run the budget check in SAP S/4HANA and record the remaining budget on the cost center after this purchase.
3.3Summarise any corrections made before submission, such as a unit or quantity clarified with the supplier.
3.4Post the package as a comment on the requisition so every approver sees the same evidence.

Budget owner approval

Manual

SAP Ariba

ServiceNow

Microsoft Outlook

The mapped budget owner approves in SAP Ariba. The agent never approves, and never splits a purchase to stay under a threshold.

4.1Notify the budget owner through Ariba's approval request, with the review package linked.
4.2If the approval is still open after one working day, send a reminder through Microsoft Outlook with the requisition reference.
4.3Treat only Approve in SAP Ariba as approval. An email or a ServiceNow comment does not count.
4.4On a rejection, return the approver's reason to the requester in ServiceNow and close the agent's part of the request.

Human input required

A person signs off before this step completes.

Confirm the PO and close out

Ready

ServiceNow

Verify that Ariba generated the PO from the approved revision, then update the requester.

5.1Read the approval history and confirm the approved revision is the one that was submitted.
5.2Follow the requisition to its generated purchase order (ex: PO-91042) and check its total and supplier against the approval.
5.3Write the approval and PO references back to the ServiceNow request and set it to Approved.
5.4Let the requester know through ServiceNow that the order has been placed.

Tools

Required tools and integrations.

SAP Ariba

Requisitions, approval flow, approver actions, and PO generation

Ready

SAP S/4HANA

Budget availability and cost-center approval mapping

Ready

ServiceNow

Source purchase request and requester updates

Ready

Microsoft Outlook

Approver reminders and requester questions

Ready

Escalation Paths

What happens when automation can't or shouldn't proceed on its own.

Wrong or missing approver

Hold the requisition and route the approval flow to procurement to correct; do not reroute it yourself.

Budget insufficient

Return to the requester with the budget check; do not move the cost to another cost center.

Approval overdue

After a reminder and two working days, escalate to the approver's delegate named in SAP Ariba.

Guardrails

Hard limits the automation must not cross.

Never approve a requisition, and never approve on an approver's behalf.

No purchase splitting to stay under an approval threshold.

Do not edit a requisition once it is in approval; changes go back through procurement.

Deployment

1. Blueprint Approval

Ready for review?

Submit this Blueprint to start the approval process.

Submit for Approval

2. Select Platform

WIQ Agent

M365 Copilot

Claude

OpenAI Codex

Workato

Generic MCP

3. Optimize & Deploy

New Session

Requisition approval

Show me all requisitions awaiting approval.

1 Pick up the requisition
2 Check the approval route
3 Assemble the review package
4 Budget owner approval
5 Confirm the PO and close out

Show all 5 steps

Stop guessing which processes to automate first.

WIQ maps work as it happens and measures actual handle time per process.

The result is a ranked list of automation candidates based on real effort data, not stakeholder opinions or interview notes.

Discovery

Data Recording
Video Recording
Upload SOP

Generate Blueprint

Optimize & Refine

Deploy & Test

Deploy to Production

Go from discovery to deployment-ready specs in days.

WIQ generates full automation blueprints from real process executions, complete with agent instructions, required tools, guardrails, and escalation paths. Hand these directly to an AI engineering team or deploy them through an agentic platform.

Deployment

1. Blueprint Approval Withdraw

2. Select Platform WIQ Agent

3. Deployment Deploy Release v1 · Deployed Withdraw Launch

4. Deploy to Test

5. Deploy to Prod

Run agents in WIQ or any MCP-compatible platform.

WIQ provides the process intelligence. Your platform runs the agents. Connect via MCP to query analytics, check tool availability, and deploy agents that follow the right blueprint for each task.

Starting with SUP-4812 (Refund Request)

Stripe.cancelSubscription not found

I wasn’t able to use Stripe command to cancel the subscription. I can use Stripe’s user portal instead. Do you want me to do that?

Yes.

Open Stripe’s user portal to cancel the subscription.

Do you want me to update your WIQ blueprint to always use the Stripe portal?

1 Update the blueprint 2 Keep the command

Type a message …

Go from one process to hundreds.

As WIQ continuously maps your operations, new blueprints are generated as new processes are discovered. Blueprints update themselves when workflows change, so scaling automation does not mean starting over.

Run & Time Saved / Week by day

44 runs 4.2 h saved Mon

57 runs 7.2 h saved Tue

36 runs 3.1 h saved Wed

51 runs 6.8 h saved Thu

39 runs 5.4 h saved Fri

8 runs 1.2 h saved Sat

5 runs 0.4 h saved Sun

Time saved / week: 1,664h
Agent Runs / week: 12,480

Prove the impact with actual performance data.

WIQ tracks handle time, conformance, and SLA compliance across humans and agents. Compare metrics before and after automation to show exactly how much time was saved and where quality improved.

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Your data. Your rules.

WIQ is built for enterprises that take data privacy seriously. Everything runs within a security framework designed for regulated industries.

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Capture controls

Allowlist and blocklist by app, domain, and time window. Nothing outside the policy is ever recorded.

Permissions and approvals

Scope the tools each Agent can reach and the actions it can take. Set the approval gates and escalation paths before it runs.

Conformance monitoring

Every run is checked against the approved blueprint. Deviations are flagged and exceptions route to the right person.

Deployment isolation

Run locally where the work happens or inside your own cloud. The work never has to leave your environment.

SOC 2 Type II

GDPR

CCPA

Bring your operation. We'll show you the ranked candidates and the ROI.

Book a demo

Turn your AI investment into measurable impact.

Procure to Pay(6)

Supplier Management(4)

Spend Reporting(3)

Requisition Approval

Steps

Pick up the requisition

Check the approval route

Assemble the review package

Budget owner approval

Confirm the PO and close out

Tools

SAP Ariba

SAP S/4HANA

ServiceNow

Microsoft Outlook

Escalation Paths

Wrong or missing approver

Budget insufficient

Approval overdue

Guardrails

Stop guessing which processes to automate first.

Capture controls

Permissions and approvals

Conformance monitoring

Deployment isolation

Explore solutions by industry

Procurement

Customer Support Ops

Fraud & Fincrime

KYC & Onboarding

Payments Ops

Supply Chain

Move past pilots to measurable impact.