Resources for work worth automating
Find a workflow, establish a baseline, and make a measured decision about your next agent pilot.
Best enterprise AI agent platforms: 6 options compared
Compare Microsoft Copilot Studio, Salesforce Agentforce, ServiceNow AI Agents, UiPath, Workato and WIQ on how agents are built, what they can act on, governance, published pricing and where each fits.
Best process intelligence software: 6 options compared
Compare Celonis, SAP Signavio, UiPath Process Intelligence, Soroco Scout, Skan AI and WIQ by the evidence they capture, the analysis they provide, privacy architecture, path to action and pricing.
Best task mining tools: 6 options for enterprises
Compare task mining tools from UiPath, Microsoft Power Automate, Mimica, Soroco, Skan and WIQ by capture method, operating-system support, privacy design, outputs, path to automation or agents, and published pricing.
What are enterprise AI agents?
What enterprise AI agents are, how the reasoning and tool loop works, published production examples, how agents differ from chatbots and RPA, and the controls they need.
What is process intelligence?
Process intelligence explained: the data it uses, how it differs from process mining, task mining, documentation and BI, a worked invoice example, and how it now feeds AI agents.
How to prioritize AI use cases for automation
Prioritize AI automation use cases with a readiness check, a weighted scorecard and worked examples. Compare value, access, exceptions and measurable outcomes.
AI-to-human handoff checklist for customer service
Test an AI-to-human handoff with a customer-service checklist: escalation triggers, transferred context, ownership, failed actions and acceptance criteria.
Automation opportunity assessment template
Download an automation opportunity assessment template for Excel or Google Sheets. Score workflow value, readiness, access and exceptions with a filled example.
Process time study template for automation
Download a process time study template to measure handling time, waiting, exceptions and rework before automation. Includes a 12-case example and CSV.
AI agent ROI calculator
Use the AI agent ROI calculator to estimate net hours saved, costs, modeled ROI and payback. Include human review, exception handling and maintenance.
An AI BDR pilot scorecard
Evaluate one outbound sales workflow with a worked campaign specification, exception tests, and a decision to expand, adjust, or stop.
AI agent pilot checklist: from scope to evaluation
An AI agent pilot checklist for enterprise teams: define scope, owners, permissions, baseline metrics, acceptance tests and the rollout decision.
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