Customer Support Ops
Order to Cash
KYC & Onboarding
Procurement
Fraud & Fincrime
Procurement
Move purchasing work forward across supplier and system handoffs.
- Requisition to purchase order
- Supplier onboarding
- Price and contract exceptions
The agent platform for enterprise operations
WIQ architects agent systems that help the world's best companies transform complex cross-department work.
Put agents to work across your enterprise
Modern enterprises and FT 500 companies trust WIQ to deploy agents across procurement, finance, and risk.
Customer Support Ops
Handle the operational work behind customer conversations.
- Return authorisation
- Escalations
- QA reviews
Fraud & Fincrime
Bring case evidence together for investigation and review.
- Fraud case review
- AML & sanctions alert triage
- Chargebacks & disputes
KYC & Onboarding
Coordinate customer checks, documents, and review.
- Document review
- EDD refresh
- Business banking checks
Payments Ops
Investigate failed payments and coordinate resolution.
- Payment investigations
- Recalls and returns
- Scheme exceptions
Supply Chain
Keep orders, carriers, and inbound receipts moving to plan.
- Shipment exceptions
- Supplier commit checks
- Inbound receipt matching
We deploy enterprise agents in weeks,
not months
WIQ executes custom AI deployments that close the loop between task discovery and productive enterprise agents. Agentic process discovery to understand business operations
WIQ combines recordings, systems of record, documentation, and expert answers to reconstruct how each process actually runs. Explore DiscoveryTask specific agents powered by real work
WIQ's proprietary AI pipeline turns business understanding into an agent for each discrete task. Explore BlueprintsMonitor, govern, and scale through one central control plane
See every agent run, control what each agent can access and do, and manage deployments centrally. Explore DeployContinuous improvement and learning
When a process changes or an agent hits a new exception, WIQ updates the agent so the next run starts with the latest process knowledge. Explore Continuous ContextHow enterprises work with WIQ to build AI agents for complex processes.
Agribusiness
Building agents for contract-to-cash operations
- 100k+ Employees
- $100B+ Annual Revenue
- $5.2M less working capital tied up
- 80% fewer handoffs
Medical equipment
Designing agents for receiving and equipment replacement
- 50k+ Empl.
- $30B+ Annual Rev.
- 150k+ annualized receiving orders
- $900K estimated annual processing cost
- 20,000 estimated annual hours
Logistics
Updating shipment forecasts with an agent
- 80k+ Empl.
- $100B+ Annual Rev.
- 60% less exception-handling time
- $720K annual demurrage and detention savings
- 36 agents deployed across logistics
AI-native operations demand new infrastructure
WIQ brings process discovery, agent deployment, governance, and continuous learning into one system. Agents start with the context to run complex work and stay current as processes change.
| Capability |  | Process & task mining | Agent builders | Traditional RPA |
|---|---|---|---|---|
| System and desktop discovery | ||||
| Enterprise process context | ||||
| Agent-ready blueprints from observed work | ||||
| Working agent deployment | ||||
| Permissions, approvals, and conformance | ||||
| Updates from process changes and exceptions |
Governance and controls for every agent you deploy
Decide what WIQ can see, what each agent is allowed to do, and where it runs. Every run is checked against the approved blueprint and logged.
Capture controls
Allowlist and blocklist by app, domain, and time window. Nothing outside the policy is ever recorded.
Permissions and approvals
Scope the tools each Agent can reach and the actions it can take. Set the approval gates and escalation paths before it runs.
Conformance monitoring
Every run is checked against the approved blueprint. Deviations are flagged and exceptions route to the right person.
Deployment isolation
Run locally where the work happens or inside your own cloud. The work never has to leave your environment.
SOC 2 Type II
GDPR
CCPA
Frequently asked questions
How does WIQ learn our processes? +
WIQ combines observed work, existing documentation, and input from your team to build process blueprints.
What is a blueprint? +
A blueprint describes the process steps, required tools, and approval points. Your team reviews it before deployment.
Where do the agents run? +
Agents run in your existing AI platform using WIQ blueprints. Deployment depends on the tools and access each workflow needs.
Can we control what WIQ records? +
Admins and users can define which apps and sites WIQ records using allowlists and blocklists.
What happens when our process changes? +
WIQ surfaces process changes and helps your team review and approve blueprint updates before deployment.
Schedule a discovery session with an AI architect.
Book a demo