Resources /Handbook ·WIQ
Enterprise Agents Handbook
Deploying AI agents across your enterprise? We’ve turned lessons from more than $4B invested in AI transformations into the practical playbook enterprise teams should follow – from observed work to governed deployment.
For IT, operations, and AI leaders deploying agents into production.
Summary
The handbook turns enterprise agent deployment into nine decisions your team can inspect and govern. It covers the work, architecture, tools, permissions, approvals, evaluations, pilot, and measures required to move from a convincing demo to a production system.
What you’ll build
- A process contract grounded in observed work.
- An evaluation set built from real cases and exceptions.
- A constrained pilot with an owner, limits, and rollback.
- A production preflight and 30-day operating plan.
Inside the handbook
- 01
Discover the work: define the outcome, observe the real path, and choose where an agent belongs.
- 02
Design the operating system: select the smallest architecture and write reviewable tool contracts.
- 03
Bound the authority: set identity, permissions, approvals, limits, revocation, and recovery.
- 04
Prove and operate: build evaluations from real cases, run a constrained pilot, and measure the outcome.
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